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Sessions | Instructor | Event Registration |

Event Information

MBAexpress: Excellent Customer Service | 4204515A - CANCELLED
Date: August 3, 2020
Event Start time: 8:00 AM   End time: 9:00 AM
Location: Webcast

Facility: Webcast Event

 


Member:       $37
Nonmember: $50

CPE Credits:

1.00 CPE: Continuing Professional Education Technical


What does excellent customer service mean to you? Discuss the importance and skills needed to provide excellent customer service to both your internal and external customers.
Objectives:
  • Define excellent customer service
  • Identify skills needed for excellent customer service
  • Describe how best to serve your external customers
  • Describe how best to serve your internal customers -your boss, departments, and your employees

Major Subjects:
  • Internal vs External Customer Service
  • Servicing Customers Well
  • Customer Needs & Wants

Level of Difficulty:
Basic

Field of Interest:
Communications and Marketing

Prerequisites:
None

Designed For:
Business Leaders, CPAs, Corporate Finance Teams, Financial Teams, Financial Professionals

Advanced Prep:
None

Event Notes:
None