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Sessions | Instructor | Event Registration |

Event Information

MBAexpress: Excellent Customer Service | 4204515A - CANCELLED
Date: August 3, 2020
Event Start time: 8:00 AM   End time: 9:00 AM
Location: Webcast

Facility: Webcast Event


Member:       $37
Nonmember: $50

CPE Credits:

1.00 CPE: Continuing Professional Education Technical

What does excellent customer service mean to you? Discuss the importance and skills needed to provide excellent customer service to both your internal and external customers.
  • Define excellent customer service
  • Identify skills needed for excellent customer service
  • Describe how best to serve your external customers
  • Describe how best to serve your internal customers -your boss, departments, and your employees

Major Subjects:
  • Internal vs External Customer Service
  • Servicing Customers Well
  • Customer Needs & Wants

Level of Difficulty:

Field of Interest:
Communications and Marketing


Designed For:
Business Leaders, CPAs, Corporate Finance Teams, Financial Teams, Financial Professionals

Advanced Prep:

Event Notes: